HC
Henry C

1 reviews | Active since Jul 2020

23 Jul 2020, 09:52

Vodacom is useless

On 13 July 2020 I wrote about the bad service I received from Vodacom. They rep**** that they would contact me. Well it is 23 July 2020 and still no contact from Vodacom. I decided to call them again. This time a gentleman named Joseph answered. He helped me and informed me that my contract is now cancelled. I really hope so and will watch with anticipation at the end of the month. Thank you Joseph for your assistance, it is a pity you work for such a useless company. I will never recomend Vodacom to anyone, not even my enemies.

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Replies (1)
Vodacom
Vodacom's reply23 Jul 2020, 10:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team