Vodacom is useless!!!!

Item: Vodacom
Rating: 1
Author: Kirsty P

Absolutely useless! I upgraded my phone on the 18th Nov. Enquired about delivery today and customer care says I did not upgrade! I have a email to confirm the upgrade!!!! I am extremely upset because it was a good deal!

Helpful (0)

Replies (3)

Vodacom's replyOfficial

25 Nov 2023, 11:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Nov 2023, 11:57

Official

Kirsty P's updateReviewer Update

05 Dec 2023, 09:16

This issue has not been sorted out yet. The last contact I had from Vodacom Online was Friday. I've heard nothing since then

Kirsty P's update05 Dec 2023, 09:16

Reviewer Update

This issue has not been sorted out yet. The last contact I had from Vodacom Online was Friday. I've heard nothing since then

Kirsty P's updateReviewer Update

08 Dec 2023, 11:52

Absolutely shocking service!!!

Kirsty P's update08 Dec 2023, 11:52

Reviewer Update

Absolutely shocking service!!!