BJ
Briget J

1 reviews | Active since Oct 2011

11 Jun 2024, 08:45

Vodacom is USELESS

I am sitting on day 11 of struggling to get my Vodacom Fiber line released. I am not being told the error is at Vuma and I must call them for assistance.

Not I have to do the running around to get my line released. Vodacom was my worst mistake, I should have never left my previous service provider.

Your service has been nothing short of pathetic, I have spent so much money during this time for data all because of your failure to provide a proper service.

0
Replies (1)
Vodacom
Vodacom's reply11 Jun 2024, 10:06
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team