BJ
Briget J
1 reviews | Active since Oct 2011
11 Jun 2024, 08:45
Vodacom is USELESS
I am sitting on day 11 of struggling to get my Vodacom Fiber line released. I am not being told the error is at Vuma and I must call them for assistance.
Not I have to do the running around to get my line released. Vodacom was my worst mistake, I should have never left my previous service provider.
Your service has been nothing short of pathetic, I have spent so much money during this time for data all because of your failure to provide a proper service.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
11 Jun 2024, 10:06 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jun 2024, 10:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
