1 reviews | Active since May 2017

10 May 2017, 15:03

VODACOM IS USELESS BECAUSE OF INCOMPETANT STAFF

<p>SINCE LAST YEAR AUGUST....IN SPITE OF A DEBIT ORDER, MY WIFI ON A VODACOM CONTRACT IS DISCONNECTED E V E R Y. MONTH</p> <p>EVERY MONTH I HAVE TO DRIVE 50km TO HEAR THE SAME EMPTY PROMISE OVER AND OVER!!!</p> <p>SORRY ADMIN PROBLEM. NOW FIXED.</p> <p>EVERY MONTH A LIE.</p> <p>VODACOM PLEASE EMPLOY PEOPLE WHO CAN READ AND WRITE AND STOP THIS BREACH OF CONTRACT OR I WILL HAVE MY ATTORNEY CANCEL THIS CONTRACT</p>

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Replies (2)
Vodacom
Vodacom's reply11 May 2017, 07:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 May 2017, 09:44
Official

Dear Retha

As discussed, this matter has been resolved.

Regards,

RJ