RE
Roelien E
1 reviews | Active since Feb 2019
21 Jan 2023, 14:03
VODACOM IS USELESS AND WORKERS ARE VERY RUDE!!
On the 14th of December 2022 we’ve made a payment to Vodacom, next payment is due end op January 2023. Now my lines have been cut as Vodacom does not pick up the payment on their side, the more we send proof of payments and bank statements, Vodacom just tells us that nothing shows on their side and there is nothing they can do to help. The people who’s working for Vodacom and is supposed to “help” are VERY RUDE and does not have ANY respect for the customer, Vodacom is now refusing to reinstate my lines, after payment was made!! Please NEVER go to Vodacom!!!
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Replies (1)Vodacom's replyOfficial
21 Jan 2023, 16:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jan 2023, 16:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
