RK
Randhir K

1 reviews | Active since Aug 2015

28 Jul 2016, 06:04

Vodacom is useless and *********

<p>Vodacom is dropping the ball when it comes to service. According to the new contract that i signed up, i should only be paying R79 / month. I got a bill of R577 this month, and it is a top up package. They have charged me about R500 more than i should have been charged. My every attempt to contact the call centre has been ****ndous, with no one taking accountability for the matter and being pushed from pillar to post. Absolutely useless and disgusting service from Vodacom. Sies man... </p> <p> </p> <p>Stop wasting my time and earning interest of poor customers money and refund me my R500. I will take legal action against you people if you continue to waste my time. I want my money back TODAY! </p>

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Replies (1)
Vodacom
Vodacom's reply28 Jul 2016, 06:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team