Vodacom is Useless and not helpful at all

Hi has now gotten out of hand now with Vodacom fiber. Had no internet for the whole of February. Internet comes on for 3 days and drops again as soon as it dropped i logged a ticket : SR*** and i was told last week Thursday that a technician would be there between 14:00-16:00 and no technician came then I received a message saying the technician was held up but would be out on Friday between 14:00-16:00 and no technician came. I phoned on Monday and they said a technician confirmed everything i had already told them when i logged the ticket. But a technician would be there to resolve the problem today (05/03/2024) between 12:00-14:00. Guess what its now 15:42 and still no internet and no tech insite. Vodacom should not provide a service where they cant keep up there side of the deal. But a quick to hold you liable if you breach the contract.