jB
jacques B

1 reviews | Active since Jun 2015

07 Aug 2018, 17:49

Vodacom is USELESS and are *****S.!!

I have a contract with Vodacom where i get R200 airtime each month. Currently i have R1200 airtime and wanted to transfer this to another number. Now i am bein told this is not possible. Only airtime from a prepaid account will be allowed. Vodacom you are USELESS

0
Replies (3)
Vodacom
Vodacom's reply07 Aug 2018, 19:06
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Aug 2018, 08:17
Official

Dear Jacques,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

kindly be advised that your query is being investigated.

Warm regards,

Shad

Vodacom
Vodacom's reply10 Aug 2018, 15:45
Official

Dear Jacques,

We apologise for the inconvenience caused.

Please refer to the sms information with the terms and conditions.

Warm regards,

Shad