VODACOM IS USELESS - ALMOST 1 YEAR LATER AND NOTHING HAS BEEN DONE ON MY REQUEST.

I have been trying for almost a year now to get my online profile corrected, it had on of my numbers as a primary number, and I wanted it changed. Now it has only that number on the profile and all my other numbers are not on the profile at all.

I manage all the numbers for our company, and I need to be able to access these numbers to see data used etc. My first request was done on email on the 22nd of March 2017 and I was told it would take 24 - 48 hours to attend to. Almost one year later and nothing has been done. I have since emailed that same email address numerous times, only to be given the same response or: Dear Valued Customer,

This is an automated response that we have received your email. Your reference number is: EC-0C78-1FWJMU.

Please do not reply to this automated response.

Feedback will be provided to you within 24-working hours.

For any further assistance please contact our call centre ********** .

Thank you Vodacom Business Support.

if I was a valued customer, I would not still be waiting 1 year later to have a simple admin issue corrected.