Vodacom is useless

Item: Vodacom
Rating: 1
Author: sheila M

I'm a pensioner with hearing problems who's been trying to cancel and contract in the store. I was told to phone today the 1st. I have been waiting for over 1hour to speak to an urgent so I can cancel it. No luck. Why it is easy to take contracts but very hard to cancel it. I can not go up and down. I need it to be canceled.

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Replies (1)

Vodacom's replyOfficial

02 Oct 2024, 08:42

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team

Vodacom's reply02 Oct 2024, 08:42

Official