MP
Melissa P
1 reviews | Active since Aug 2016
08 Mar 2021, 13:50
Vodacom is useless
We have tried to get fibre for a month The route has been delivered but vodacom is useless. They dont want to help to activate the service and promise they will get the service done in 24 hrs. This is on going for a month still no internet.
Without any resolution I have tried to go to Somerset West Mall. They are just as useless. The manager Jaco refused to help.
Will not refer anyone to vodacom for instore or online sales. ******* people and service
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Vodacom's replyOfficial
08 Mar 2021, 14:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2021, 14:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team