1 reviews | Active since Jan 2017

05 Aug 2022, 17:37

Vodacom is useless

Not worth a star. Minus 10. Phoned to cancel a contract got ****med into taking a router that will work when Eskom cuts electricity. Haha sent me an old router that only 2 devices connect 2. So is that how the retain customers by being con artists and as I am out of the 14 days there is nothing they can do about it. Shame on you. Who only wants to connect 2 devices to a wifi router. ****med and they expect me to pay for it.

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Replies (1)
Vodacom
Vodacom's reply07 Aug 2022, 11:57
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team