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nokuthula N

1 reviews | Active since Dec 2019

30 Dec 2019, 09:33

VODACOM IS USELESS

I BLACKLISTED MY PHONE YESTERDAY AND THE LADY TOLD ME SHE COULDN'T GET THE ITC REF NUMBER AND I SHOULD CALL BACK TODAY. CALLED BACK TODAY AND STILL NOTHING, I CANT OPEN A CASE AT THE POLICE STATION, I CANT CLAIM FROM INSURANCE!!!!! THIS IS SO ANNOYING, I CURRENTLY DON'T HAVE A PHONE SO I REALLY DON'T KNOW WHAT MUST HAPPEN!!!!

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Replies (1)
Vodacom
Vodacom's reply30 Dec 2019, 12:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team