Vodacom is useless

This review is regarding the awful most worst experience I ever had with a service provider. You contact them and them the call center staff treat you like you are stupid. If they listed to my query and so many other people in our town this problem would have been sorted long time ago. But no they take their sweet time to do something about a problem but want their payment when it is due. I will never recommend Vodacom to any one and are in the procedure to cancel my contract with them, I have over 5 so their loss.

I stay in Vryheid KZN and for more than 2 week I have NO SIGNAL, NOT ON MY CELLPONE DATA OR ON MY WIFI. I cannot communicate with anyone. I cannot do my work I do for extra income. I have to drive to another location in town to have signal to talk to anyone. I contacted Vodacom the 04/02/2025 about bad signal. Then on 27/02/2025 again for there is no signal only on my data using my telephone. Since 13/03/2025 I have absolute no signal what so ever on my telephone or WIFI. That is getting ridiculous now and sorry don't tell me all the technicians is busy in DBN with the floods. I am sure you have other technicians that can assist in this matter. If Vodacom listened in the first place and did not have all kinds of fancy ways to fix the problem and actually listened to the problem, then this problem would have been fixed. They did tell one of their other clients the problem would be fixed by 07/03/2025. Well here we are a month later. A MONTH AND STILL NOTHING HAS BEEN DONE.

NO VODACOM I PAY FOR A SERVICE AND THEN I EXPECT A SERVICE. I AM VERY SORRY I HAVE BEEN WITH YOU OVER 20 YEARS BUT YOUR SERVICE DELIVERY O WAIT THERE IS NO SERVICE DELIVERY. I HAVE NEVER BEEN SO FRUSTRATED, IRRITATED AND ANGRY IN MY LIFE. YOU ARE THE WORST CELL PHONE PROVIDERS IN SOUTH AFRICA.

I AM DONE WITH VODACOM. I HAVE ALL THE DATES I CONTACTED THEM WITH ALL THE SCREENSHOTS ABOUT MY WIFI AND DATA.

NOW I CANNOT EVEN CONTACT THEM BECAUSE THEY BLOCKED MY NUMBER BY VODACOM. EXCUSE ME WHO BLOCKS A NUMBER IF THEY ARE AT FAULT???????????????????????????????????????????????????????????????

I WILL TAKE THIS FURTHER WITH THE NCC. No more taking me for a ride with your empty promises and think I am stupid enough for every time 'I do apologize we are working on the matter'. No you do not work on any matter if it does not suit you!!!!!!!!!!!!!!!