1 reviews | Active since May 2017

21 Aug 2026, 10:20

Vodacom is useless

I had a cell phone contract with Vodacom more than 20 years ago. It was paid up more than 20 years ago. Still they say I owe them money. I went to about 20 different Vodacom shops to ask for the statement, but according to each and every one of them I don't owe Vodacom anything. I communicated with Vodacom offices and send emails to Nomsa Mageba since November 2023 and on 3 January 2024 I asked for the contract to see who signed for it as it looked to me there is ***** going on here. She couldn't supply me with a contract. Now this amount is lying on my credit record as not been paid. I want my name cleared and Vodacom to supply me with the so called contract

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Replies (1)
Vodacom
Vodacom's reply21 Aug 2026, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team