Vodacom is Useless

My Mom's sim card was *******ly, **********ly ported to MTN. The moment She started receiving sms,s regarding the porting She contacted Vodacom to stop it. Her number was ported to MTN in order to commit bank *****. This was done regardles of her contacting Vodacom various times to stop it. Your procedures and checks are worthless. Since then She logged 6 investigations with your call centre. She has visted various branches of Vodacom and Mtn with no one able to help her. She have submitted the afidavid as requested by you stateting that ***** was commited and that She has not cancelled her contract. Still you have not reacted. You have now deducted R10000 from her account *******ly as She did not cancel her contract and you have no proof of that. I will open a case of theft against Vodacom tomorrow at the SAPS. Your service is utterly useless. We have done all that you asked after your systems and checks failed and ***** was commited. No one at any branch or call centre had any idea of what to do.<br> <br> After various calls again this morning no one has phoned me back, Again.