DG
Dheshika G

1 reviews | Active since Jul 2010

09 Feb 2026, 09:20

Vodacom is useless

So I reccently posted of where Vodacom agents lie over the phone or withold information just to take up subscribtions. In the end i cancelled my airtime and just wanted the data bundle to which they did not tell me they are dependant on each other. I even paid the extra fees in december. January i get billed for the data but 1 Feb no data. I was upset thats when i found out. Now the tell me my number is prepaid. Fine i wanted nothing to do with vodacom anymore. Now i get another invoice saying once off airtime. Why would i be billed when my contracted ended and i got no airtime. Vodacom used to be so nice I have been with the for over a decade and this is the krap they pull on clients.

0
Replies (2)
Vodacom
Vodacom's reply09 Feb 2026, 10:57
Official
Dear Customer, 

 Thank you for making us aware of your complaint. 

 Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

 ***Please note*** Beware of phishing ****s. 

 Vodacom will not contact you via Whatsapp to request your personal details 

 Regards, 
 Vodacom Consumer Website Team
DG
Dheshika G's update16 Mar 2026, 11:38
Reviewer Update
Vodacom Has claimed they have contacted me but they did not. They have billed me for a line that has been cancelled in December. They have also listed me with VVM saying account not paid ref I*** and i paid with reference number *** on th e15th December. VODACAM YOU ARE A ***** .

Can you get your **** together Vodacom