Vodacom is useless

On 11 Seo 2024 I upgraded one of my contracts with Vodacom. I waited for the end of the month for the new payment and data only to find that they upgraded the wrong number that wasn't even up for an upgrade. I have multiple contracts with Vodacom. The number they upgraded is my home router which I use because I work from home. I called them on 01-Oct-2024 and they told me they will reverse the upgrade and make the update to the correct number and they said they will escalate my issue because it wasn't even my fault. I only had 15GB to work with. Nothing happened. The morning of 02-Oct-2024 I was left with 3GB. I called again and the first agent said she will get the manager to call me, I refused to let her hang up on me because she was gonna hang up and continue working while i couldn't work. I spoke to the manager who said she will fix it and call in an hour. She offered data on my phone contract SIM while they try to reverse the router upgrade. I was okay with that. I gave her the number to call me on and she lost it and kept calling the data SIM. Never even occured to try other numbers on the system. I called again and the agents I got kept hanging up on me because it was to 17:00 and they wanted to knock off. Luckily I got one agent who got me in touch with the manager and she gave me her personal number. I have waited over and hour for the data to be allocated. At this point I'm fuming because I can't even watch TV because I have a smart TV. They didn't even bother to give me a discount after all the mental distress they have caused me. I could understand if this was my fault, it was not my freakin fault and the way they handled this situation is just upsetting. I'm going to cancel all these contracts and I won't pay for the remaining months. That's what you get for your horrible service😡😡😡😡😡😡😡