NS
Nazareen S
1 reviews | Active since Dec 2020
12 Dec 2020, 21:16
Vodacom is useless
I have requested a settlement letter from vodacom in August 2020 i did a payment of the total and i did a payment however i called to confirm and no one in the account department could helped me. Please can someone that has any experience contact me as i am highly irritated and cannot call a contact centre where no one has any clue of how to assist me!
Regards Nazareen Solomons
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Vodacom's replyOfficial
13 Dec 2020, 11:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2020, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team