HK
Hannes K

1 reviews | Active since Oct 2013

20 Jul 2017, 08:18

Vodacom is USELESS

<p>This is my 3rd time complaining on this site about the exact same matter.Vodacom only reply after my review that they will contact me shortly...yeah right.Not even one phone call from them.My bill is about R3000 per month...maybe i am not a important customer for them so they wont waste their time in phoning me back.Well one thing is certain that maybe i must close all my contracts(4) at them.They keep on billing me incorrectly and over charge me R400 per mont since january.People must be cautious for this company and watch their bills thoroughly!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply20 Jul 2017, 10:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team