JM
John M

1 reviews | Active since Apr 2017

28 Apr 2017, 12:38

VODACOM IS USELESS

<p>Ive been a client with vodacom for over 20 years now, Im a red advantage client and pay my account on time. I use my phone for business so when i get cut off and constantly have to contact Vodacom with no help, im losing money, time and business. This is not on. I have contacted them everyday for the last 5 days to no avail. For a big company like Vodacom i expect better service, especially when i have been assured by a supervisor that the problem has been sorted out and it happen s again and again. Seriously think twice before you take out a contract with Vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply28 Apr 2017, 12:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,