SJ
Sharleene J

1 reviews | Active since Jun 2023

30 Jun 2023, 09:00

Vodacom is USELESS

Everytime I have had to deal with them telephonically it has been a DISASTER. Now cant block my number as I can answer all security questions but where I receive statements. SHOCKING. I DONT RECEIVE THE STATEMENTS. SO FRUSTRATED. Now I MUST GO IN. USELESS.USELESS.USELESS.

0
Replies (1)
Vodacom
Vodacom's reply30 Jun 2023, 10:18
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team