VODACOM IS USELESS!!!

SIGNAL! Vodacom has NONE! We are paying over R2500 a month on our Vodacom contracts. R470 is on data that expires as we cannot ever connect to the internet. There is no Vodacom tower in our area so we have no signal. I have to purchase an extra gig on my iphone each month as I cannot connect to my wifi at home. We have tried to ask for assistance in this. Why must we pay for data that we cannot use? Vodacom has no answers for us and also offers no solutions on how to fix this problem. In my opinion if Vodacom cannot provide a service then we should be able to cancel our contract at no cost as they are not a service provider offering no service! Vodacom has also been *****ing money each month since March! They decided to add a R99 night owl onto my account with NO permission from me. After being on the phone most of Friday night they confirmed that I did not authorise the night owl and they would credit my account. I checked my account online, and not only have they not credited my account. They are STILL charging me. When I phoned again, I was told that they are investigating this matter. Since when is it ok for a company to just deduct money from your account with NO authorisation