1 reviews | Active since Jun 2012
Vodacom is useless
<p>After various issues and poor service as well as missing data, I decided to cancel my Vodacom account after 14 years. Here all of a sudden the last day of the month they block my account with lots of call time, Sms's and data that I have paid for being taken away. Ref no ********** 6 of the call I made to them, they say they sent out an Sms that informs me of this. No Sms was sent out that states today my account will be blocked and I will lose all the items I have already paid for.</p> <p>I think this is pathetic service from a third class company and blatant theft from such a company. I don't regret cancelling that contract, but do regret waiting so long. Thank you for nothing Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
3 weeks have passed and still no one has contacted me. Bunch of ******* and *****. They have managed to throttle my signal though. Places where I had 4g, I only have H. Vodacom is useless. You should go learn from MTN and Telkom.
3 weeks have passed and still no one has contacted me. Bunch of ******* and *****. They have managed to throttle my signal though. Places where I had 4g, I only have H. Vodacom is useless. You should go learn from MTN and Telkom.
