TM
Trisha M

1 reviews | Active since Jul 2018

26 Nov 2018, 14:06

VODACOM IS USELESS

Handed over for a R45k account of which I own NINE cell phones!?!?!?!

NOBODY AT VODCAOM NOR MBD DEBT COLLECTORS ARE TAKING MY CALLS NOR ANSWERING MY E-MAILS WHICH I'VE BEEN SENDING SINCE JULY 2018!

How is it humanly possible to OWN 9 cell phones??? Why does nobody have answers for me? My phone gets blocked and is useless.

0
Replies (2)
Vodacom
Vodacom's reply26 Nov 2018, 14:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team   

Best regards,

Vodacom
Vodacom's reply26 Nov 2018, 19:27
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that you may contact our Legal Team on *** as they are best equipped to assist.
Regards
Vodacom Consumer Website Team

Best regards,