1 reviews | Active since Jun 2016

09 Jul 2018, 08:16

VODACOM IS USELESS!!!!!!!

Once again.. i am told i am R 141 in arrears... VODACOM IS USELESS .. a month ago i was told by your consultant my account is 0.00.. after you STOLE money from me for so called games that i "subscribed" to on that thieving Voda live ****!

I get an sms per day day telling me to pay the R 141 in arrears.. 2 months ago i got a snotty email layout of R70 i owed i eventually paid to get you of my back...

NOW .. HERE WE GO AGIAN..

0
Replies (3)
Vodacom
Vodacom's reply09 Jul 2018, 08:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

's update09 Jul 2018, 08:36
Reviewer Update
I received this via sms... 3 in a row.. not fishing..
Vodacom
Vodacom's reply09 Jul 2018, 11:09
Official

Good day Laeticia,

We provided feedback regarding your Hellopeter posting via email. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team

Best regards,