Vodacom is useless

<p>Vodacom is Useless</p> <p><br />On 22 Dec I went to a vodacom store to perform a transaction, the consultant found that someone else's name had been added on my account, replacing my name, although my I'd number and all my other details were correct.</p> <p><br />A call was logged for it to be investigated and corrected, i was told it would be done in 24 hours, all the documents were sent. The next day we were told again it would take 48 hours, today in the shop we were told to go to Vodaworld.</p> <p>Now I must drive to Midrand?</p> <p><br />I called to complain and after being transferred multiple times and being placed on hold for ages the consultant can't find anything, logs a new call and asks me to resend documents already sent on the 22 and 23 December.</p> <p><br />She also tells me it's going to take 3to 7 days.</p> <p><br />How retarded are these people? They ****ed up, it's their stupid mistake, I have multiple contracts with them for years, have never skipped a payment, pay them a small fortune every month and now I must suffer and be inconvenienced for their stupidity!!!!!! Unreal!!! Maybe if I stop the debits they will respond, or they can go get their money from the person whose name they added there.</p> <p>service request no. A2-20RJ-0UE12U</p>