JvH
Jean-Pierre van Heerden
1 reviews | Active since Oct 2013
01 May 2018, 08:41
Vodacom is useless
I have been trying to cancel a contract since January. Each month I get told it is sorted out or will be sorted out and each month they take money from my account. Absolutely the worst company I have even done business with. I am truly sorry that I had a contract with them for so long. Beyond useless. I am so frustrated by their incompetence and lack of communication.
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Vodacom's replyOfficial
01 May 2018, 12:22Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 May 2018, 12:22
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,