AL
Antoné Lubbe

1 reviews | Active since Jan 2018

08 Jan 2018, 19:29

Vodacom is useless

********** numbers on my account, no feedback from Vodacom regarding this, did pay account, amount goes up the whole time, nothing gets done regarding this, paying for another persons sim on my account

My phone has now been blocked as I refuse to pay this as nothing gets done

This has been going on for 6 months with no action

0
Replies (2)
Vodacom
Vodacom's reply09 Jan 2018, 06:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Feb 2018, 12:53
Official

Good Day Antoné Lubbe,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed.

Regards
RO

Best regards,