Vodacom is useless
Trying to cancel a contract of my father who passed away almost 3 months ago. No one at Vodacom wants to help me, no one has record of what has already been submitted. This is the 2nd time that I am reporting the same problem. What will be the next step , how can I take legal action against Vodacom for being pathetic and wasting my time and money?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,