RN
Rufus N

1 reviews | Active since Nov 2016

16 Nov 2016, 09:49

Vodacom is Useless

<p>must say Vodacom is useless, I have a problem with my data contract .I have been trying to query my August, October and November 2016 statements for the above contract. It seems that some or other Company called Waspa is charging me a daily fee on this data contract and Vodacom can do nothing about this. I have never subscribed to this Waspa Company. I have phoned in more than 5 times to sort this and I want my money back on the extra charges on the contract. I have been struggling now for more than two weeks to sort this. I have a contract with Vodacom and it seems they cannot sort this for me Useless</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply16 Nov 2016, 11:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

RN
Rufus N's update02 Dec 2016, 08:40
Reviewer Update

Yes some on from Vodacom did phone,but nothing was done again useless can not beleive this