BW
Brett W
1 reviews | Active since Nov 2019
25 Nov 2019, 20:24
Vodacom is Useless
Suspended my line without warning or my permission, then tell me they will escalate it and should be active within 24 hours again, a week later and still nothing. This is costing me personally and financially now. This is separate from my 2 pages of issues I have with you guys already as well. Been a loyal customer for more than 10 years and to be treated so poorly is really unacceptable!!! I want results not empty promises and more of my time wasted, do your jobs please for once!!!
Account Number: *** Contact Number: ***
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Replies (1)Vodacom's replyOfficial
26 Nov 2019, 07:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply26 Nov 2019, 07:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
