Vodacom is useless

<p>i have been stuggeling for 3-4 weeks now to get my contract to work. Cannot call or sms can only receive . Been to vodacom shops and have called customer services and accounts all they tell me is we will work on it. Well they have been working on it for 3 weeks and its not fixed yet. I have nit received any data or airtime that i am suppose to receive but they tell me i must still pay for this month. Why must i pay for a service i did not receive? They made the mistake of putting my contract on prepaid when i did not ask to do it and now when they need to fix it nothing happens. The newest thing is all the calls that i receive shows nocaller id and if i want to see who is calling me i have to pay extra a month. If you are looking for a new service provider choose one who helps their clients not one who dont care like these people. </p>