VODACOM IS USELESS!!!

VODACOM IS USELESS!!!!!! I HAVE BEEN TRYING TO PROCESS THE CANCELATION ON THIS NUMBER SINCE 7 APRIL 2021. I WAS TOLD AS OF 1 MAY THE NUMBER WILL BE ON PAY AS YOU GO ONLY TO BE TOLD LATER THAT I STILL NEEDED TO PAY ONE MORE PAYMENT WHICH I DID BY EFT BECAUSE DUE TO THE INFO I WAS GIVEN I CANCELLED THE DEBIT ORDER.

I EVENTUALLY GOT THROUGH TODAY AFTER TRYING FOR 3 DAYS AND EVEN USING THE CALL ME BACK OPTION WHICH OBVIOUSLY DOES NOT WORK BECAUSE AS EXPECTED FROM VODACOM NOBODY CALLED ME BACK. ALL THE OTHER CALLS GOT CUT OFF. I HAVE THE PROOF OF ALL THESE CALLS AS I GET A PROMISE SMS EVERY TIME I TRY.

NOW TODAY AT 11:25 I WAS ONCE AGAIN MADE A PROMISE FORM THE CONSULTANT THAT THE CANCELLATION HAS BEEN DONE ON THE SYSTEM AND I WOULD BE RECEIVING A SMS AND EMAIL WITHIN 15 MINUTES. AS EXPECTED NOTHING!!!!!!