RH
Riaan H

1 reviews | Active since Aug 2020

11 Sept 2020, 10:44

Vodacom is useless

Enquiries: ***3 EC-1Z2W-27Y6QW

The above mentioned queries do not get resolved. Two months of struggling with Vodacom to correct my account and cancel an incorrect line and reimburse me, but no they just keep on ignoring me and taking money from me. Just a small fish in a big pond so what does it matter.

Rudzani Lithole just rep**** when the account is corrected I wlll be reimbursed, but it looks as if even the "Executive Client Liaison Officer CEO?s Office" can't help met properly so yes useless from top to bottom.

Sick and tired of this company.

RAM came to make the pick-up.

Ref: COL ***6 Rudzani Lithole

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Replies (1)
Vodacom
Vodacom's reply11 Sept 2020, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team