JG
Johan G

1 reviews | Active since May 2016

12 May 2016, 05:36

Vodacom is useless

<p>Good day, firstly... Your call centre is useless!!!!! I Lost my phone last week. I Used my Vodacom sim card in it. I Blacklisted and stopped the line on Sunday. I only received a confirmation of this on Monday. Now I want to claim from my insurance and there is now FLIPPEN REFERENCE NUMBER!!!!! I want his sorted out now!!!!!! How can Vodacom be this useless?????????????????????</p>

0
Replies (2)
Vodacom
Vodacom's reply12 May 2016, 10:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 May 2016, 12:41
Official
As per our telephonic discussion, this query has been resolved. Regards, R. Maart