Vodacom is useless

Whay is is always a hel of an story to cancell a contract with Vodacom

Regards my contracr *** This ended in September I called in Aug and the told me one month notes to cancell

I called September and October and now on 14 November still not cancelled

My questions The contract ENDED whay do they still deduct from my acount The Contract INCLUDE the DEVICE the device is paid off after 24 Months Right?????

I called again on 26/10/2020 was asked for a ref number this time ( ***1) Thulani was the guy that promise me it is now cancelled

Gues what I walked in to Vodacom Mimoso (13/10/2020) to upgrade a other contract witch is in use but before I upgrade it I wanted to find out it *** is now been cancelled .....Not at All the end of November will be a nother debet order for it

I called the call center *** and asked for a manger ...they said to me he will call me back asap

Up to now he did not call

I realy do not see why sould I carry on with Vodacom ......I need them to call me to discuss this problem since I experiance the same thing in the past