Vodacom is useles

Item: Vodacom
Rating: 1
Author: K S

Vodacom is useless!!!!!! Canceled an old line and app**** for a new line. I have been trying to get my fibre installed with Vodacom and it has been HELL. All I get is we will escalate and call you back. NO-ONE CALLS BACK. We hhave no wifi at home from yesterday. Kids need to do aassignments. Our TV and phones work with wifi. Vodacom usuck

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Replies (1)

Vodacom's replyOfficial

03 Sept 2023, 18:23

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 Sept 2023, 18:23

Official