Vodacom is up to their antics again

I got an invoice 3 days ago for LTE 100gb contract for Fibre. I had cancelled and battled to get a refund after many months are trying to make them understand that I was not utilizing the LTE and Fibre was not available. After many months of painful back and forth of trying to get a refund for 3 debits of R299 that they denied debiting, I am faced what is possibly a glitch or error on their side. What irks me is that when I forwarded the email to Reece Wade 3 days a go, I did not receive even a response. This is how Vodacom deals with you. They just don't care about their customers.