SM
SANDILE M

1 reviews | Active since Jul 2021

31 Dec 2021, 19:01

VODACOM IS *************

I have settled and paid up my account with Vodacom over 6 months ago, It's very depressing to know that Vodacom still has my name listed on ITC negatively yet I paid up my account long ago and requested them several times to remove the listing. They do not keep up to their promises, when i write to them they promise to remove the listing in 7 days and they still don't. I wish to express that it is ******** what they are doing because after the account has been settled it should take at least up to 90 days to remove the negative listing on ITC, this is extremely unacceptable and I am willing to take it further as I cannot Praise and Worship them to do the right thing.

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Replies (1)
Vodacom
Vodacom's reply01 Jan 2022, 14:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team