ND
Nthabiseng D

1 reviews | Active since Oct 2017

12 May 2023, 08:52

Vodacom is *********, UNPROFESSIONAL AND REAPS OFF PEOPLE

I am appalled at the poor service from Vodacom staff not to mention how ********* and UNPROFESSIONAL they are. Vodacom reaps off peoples moneys and never have answers, and our information with them is not safe because when their own employees access our records Vodacom cant tell who and when your info was accessed but they sing the POPIA ACT when you call even though they don't have proper security systems on our information. Cherise is a **** and very ********* she never logged my request after she said she would and Fatima Isaacs too she **** and said she called me when she didnt and when you call 135 all those people are untraceable!!!

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Replies (1)
Vodacom
Vodacom's reply12 May 2023, 10:00
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team