Vodacom is UNPROFESSIONAL, ********* AND ****MERS

Vodacom is the worst service provider to use. I would not recommend them to anyone. What type of a company makes clients pay for their consultants mistakes. I recently did an upgrade only to find the consultant did it on the incorrect number and when I informed them of this it took more than 2 weeks to be corrected. Only to find I am being billed R9000 for the reversal yet the mistake was not mine and I had informed them in time. So now I have an invoice of R9900 that they expect me to pay knowing very well it's an error on their side. If that's not enough they even changed my plan from 200 minutes to 50 minutes without informing me before and want to bill me R600 for calls made yet they not keeping to the contractual agreement.This company does not value their customers nor do they care about the financial implications of this on me. I would have rated them 0 they don't deserve the 1 star. This company is very unprofessional and ********* in how they do their business with clients. Vodacom is a ****.