FA
Fowzia A
1 reviews | Active since Sept 2019
07 Jan 2021, 10:34
Vodacom is unprofessional
I don't even want to give Vodacom 1 star. They are the most unprofessional provider I have ever had experience with after calling since 1 January everyday up until today 7 January I have received no progress on my queries. I have also sent multiple emails with no response.
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Vodacom's replyOfficial
07 Jan 2021, 11:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jan 2021, 11:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team