WvdM
Wouter van der Merwe

1 reviews | Active since Aug 2018

21 Aug 2018, 20:05

Vodacom is unfairly billing me for a service that I do not want (Tinder)

I have previously wrote a review after been billed by Vodacom for Tinder at R199 per month. After receiving a link via sms from Vodacom I went to nearest Vodacom branch (Dihlabeng Mall,Bethlehem) and ask them to assist me in unsubscribing from the service. I am still been levied for the service that I am not using and do not want . Vodacom is billing me and I am not going to pay for it. This has been going on for four (4) months, thus R800.

0
Replies (1)
Vodacom
Vodacom's reply21 Aug 2018, 21:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team