EVdl
Eugene Van der linde

1 reviews | Active since Jul 2020

02 Jul 2020, 15:54

Vodacom is unfair

When upgrading my contract, the phone I ordered took a few weeks to arrive at the store which is understandable. But when the phone eventually arrived they wanted me to pay R50 a month more on the contract and phone I already ordered because prices went up. In my opinion it is not right to increase a price of a contract after the sales lady already ordered your contract phone at a lower price

0
Replies (1)
Vodacom
Vodacom's reply03 Jul 2020, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team