TG
Theresa G

1 reviews | Active since Feb 2020

20 Apr 2020, 09:55

Vodacom is ****ty!

I Hate vodacom! The worst service providers in the world! would never recommend them to anyone for anything! *****ing money from you and not caring aboit you complaints or anything. Sitting without wifi for almost 2 months and they still deduct the debit order. They just don't care!

0
Replies (4)
Vodacom
Vodacom's reply20 Apr 2020, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply21 Apr 2020, 12:34
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Kindly be advised that we were not able to make contact with you. Our record shows that your query has already been escalated to our Fibre Support Team and has been resolved. 

Apologies for any inconvenience this may have caused. 
 Regards Consumer Website Team

Best regards,

TG
Theresa G's update22 Apr 2020, 12:38
Reviewer Update
YOU are lying!!!!! Nothis is sorted out!!!!! what is wrong with you guys?????
TG
Theresa G's update22 Apr 2020, 12:39
Reviewer Update
Your employees and Vodacom need to go back to High school because it looks.like none of you have any education!