ZM
Zanele M
1 reviews | Active since Oct 2024
29 Jan 2025, 10:00
Vodacom is trying to **** me
I am very unhappy with vodacom service. I have a contract with them and my agreement was I will be paying R950 per month now I am being told that I have outstanding amount which R1926,83 which will be debited on the 03 of March when I ask them how did I end up owning that amount they are telling that I was suppose to pay R1000 and something but I was never informed of such and they have been debiting the R950 every month but I am suppose to pay a different amount. This is so uncalled for honestly
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Vodacom's replyOfficial
29 Jan 2025, 10:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2025, 10:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ZM
Zanele M's updateReviewer Update
09 Dec 2025, 13:13I would also like that you listen to the call that took place on Thursday the 4th of December when I stated to one of your agents that I wanted two iPhone 13 as an upgrade not this vivo y19s I got.
ZM
Zanele M's update09 Dec 2025, 13:13
Reviewer Update
I would also like that you listen to the call that took place on Thursday the 4th of December when I stated to one of your agents that I wanted two iPhone 13 as an upgrade not this vivo y19s I got.