MG
Mbali G
1 reviews | Active since May 2020
20 Sept 2020, 07:04
Vodacom is trash sometimes
I made a data contract with Vodacom, upto now the sim card is not yet delivered... when I try to call them, am unable to speak their consultant, they referred me to this useless thing called THOBI, it doesn't understand anything when am trying to communicate with it...iam so ****ed off, I am very angry with this trash network....am unable to communicate with them as to whether the contract was valid or not. Vodacom doesn't deserve even a single star, regarding its THOBI thing
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Replies (2)
Vodacom's replyOfficial
20 Sept 2020, 08:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Sept 2020, 08:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Sept 2020, 14:45Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our records indicate that order number *** was cancelled, as requested.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply22 Sept 2020, 14:45
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our records indicate that order number *** was cancelled, as requested.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,