NS
Ndima S
1 reviews | Active since Jan 2026
27 Jan 2026, 10:27
Vodacom is trash.
Absolute trash service, service requests move at a snails pace, customer care agents are pretty much of no help at all. Ordered a Fibre connection from Vodacom weeks ago and they failed to simply deliver the router AI rescheduled the delivery. Even after I made dozens of calls to customer care and even personal visits to their Head Office nothing came of it. Vodacom has absolutely no business providing Fibre. They absolutely suck at it. If you need a Fibre connection, use anyone other than them.
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Replies (1)Vodacom's replyOfficial
28 Jan 2026, 07:26 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jan 2026, 07:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
