IS
Ingrid S
1 reviews | Active since Nov 2018
05 Feb 2019, 15:14
Vodacom is Trash!!!!!
Honestly 1st last month when I tried to load R5 airtime from my banking app, it just went to thin after trying to make a call after the load 3 times. Still nothing. My contract for my Huawei is just ridiculous agreed about for the contact is 119. I'm paying over 200. Data just flies and their darn whatsapp ticket doesn't freaking work whilst even a 1 gig data can't last you a freaking day. Money sucking network. Time for switch. Warning don't use Vodacom it's a trap
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Feb 2019, 16:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2019, 16:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Feb 2019, 17:22Dear Customer
It would be best to contact the bank regarding the purchasing issue you have.
It would be best to monitor your usage. Follow the below steps to restrict the background usage:
Go to ‘Apps’ > ‘Settings’ > ‘Data usage’ > ‘Cellular data usage’ > Tap to disable the ‘Background data’ option.
See below link:
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards,
Vodacom Consumer Website Team
It would be best to contact the bank regarding the purchasing issue you have.
It would be best to monitor your usage. Follow the below steps to restrict the background usage:
Go to ‘Apps’ > ‘Settings’ > ‘Data usage’ > ‘Cellular data usage’ > Tap to disable the ‘Background data’ option.
See below link:
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2019, 17:22
Official
Dear Customer
It would be best to contact the bank regarding the purchasing issue you have.
It would be best to monitor your usage. Follow the below steps to restrict the background usage:
Go to ‘Apps’ > ‘Settings’ > ‘Data usage’ > ‘Cellular data usage’ > Tap to disable the ‘Background data’ option.
See below link:
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards,
Vodacom Consumer Website Team
It would be best to contact the bank regarding the purchasing issue you have.
It would be best to monitor your usage. Follow the below steps to restrict the background usage:
Go to ‘Apps’ > ‘Settings’ > ‘Data usage’ > ‘Cellular data usage’ > Tap to disable the ‘Background data’ option.
See below link:
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards,
Vodacom Consumer Website Team